You can return the products within 14 days after delivery. You must inform us previously via email at firstname.lastname@example.org. Only unused and undamaged products with the undamaged identification tag and original packaging will be accepted. For hygiene reasons, we do not accept return of earrings unless they present a manufacturing default. Return shipping will be at your expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your return item. If you have fulfilled all requirements, we will refund you all payments received less the shipping costs to your original payment method within 21 days. You will be notified if the returned products cannot be accepted. In this case, you may choose to have the products delivered back to you at no expense. If you refuse the above delivery, we reserve the right to retain the products and the amount paid for your purchase of the product.