Terms of service

 

Overview

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. YULIAHARMONY is entitled to transfer some or all rights or obligations relating to these Terms and individual contracts concluded under them to one or more third parties.

This website is operated by YULIAHARMONY. Throughout the site, the terms “we”, “us” and “our” refer to YULIAHARMONY. YULIAHARMONY offers this website, including all information, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

Section 1 – General conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate or copy the products, photos, texts or any contact on the website through which the service is provided, without express written permission from us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. If any individual clause of these Terms should be entirely or partially void and/or ineffective, this shall not affect the validity and/or effectiveness of the remaining clauses or parts of such clauses.

 

Products, prices and purchase 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We have made every effort to provide you with high quality products but we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. We are not responsible if information made available on this site is not accurate, complete or current. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

All prices are inclusive of legally applicable VAT in Switzerland. When ordering products for delivery outside of Switzerland, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance are your responsibility; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

 

Prices are subject to change without notice. We will not be liable to you or to any third-party for any modification or price change of the products. Prices of our products do not include shipping cost unless otherwise stipulated on the website.

 

By clicking on the “Purchase” button, you submit a binding order for the products listed in the shopping cart. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

Warranty, customer service.

Our warranty only covers manufacturing faults checked and confirmed by YULIAHARMONY  within 1 year from the date of delivery. Manufacturing faults must be reported to info@yuliaharmony.com immediately upon discovery, with a picture or a description of the fault. We will examine your claims as quickly as possible. In some cases, a response may require more time as it requires the involvement of the manufacturer. If the manufacturing fault is verified, we will repair, replace, or, if necessary, refund the product. In that case, we will also cover the related shipping costs.

 

The warranty does not cover damages caused by natural alterations, accidents, improper use or work by an unauthorized jewellery laboratory. In that case, we reserve the right to refuse any requests for repairs, replacements or refunds.

 

Your satisfaction is very important to us. If you are not satisfied with our delivered product, please contact us via email at info@yuliaharmony.com. Each claim must be submitted immediately after receipt of the product, on the day of delivery.

 

We do not take any responsibility for the consequences of any product care information or recommendations provided on our website.

 

Errors, innacuracies and omissions

 

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prohibited uses

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (b) to submit false or misleading information; (c) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (d) to collect or track the personal information of others; (e) to spam, phish, pharm, pretext, spider, crawl, or scrape. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Choice of jurisdiction

Any contesting relative to the interpretation or the execution of the present GTS and their continuation will be of the jurisdiction of the commertial court of St. Gallen, Switzerland, even in case of plurality of defendants, the appeals in guarantor or incidental requests.

Phone: +41 76 74 94 649
Wingertstr 28
8893 Flums Switzerland
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